The latest Tweets from App Engine (@app_engine). Hey everyone — we’ve updated our handle to @googlecloud, hit us up there! Love, Google App Engine. Google Cloud Platform outage brings down Spotify, Snapchat, and more Google App Engine: Build and deploy applications on a fully. Snapchat, Spotify, Discord, and Pokémon Go all went down for portions of the Google Cloud’s app engine took out several popular apps.

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As I wrote the original comment someone asked about AppScale. PT, the company updated the status, indicating it had initiated a fix.

Incidents reported in the last 365 days

They concluded after reviewing their logs that the problem was on our side…. Popular Posts 12 best practices for user account, authorization and password management Open-sourcing gVisor, a sandboxed container runtime Cloud TPU appdngine learning accelerators now available in beta Introducing Agones: Finally, we then identified a configuration error that caused an imbalance of traffic in the new datacenters.

Adds updated comment from Google representative. For the first couple of years things worked fine, we had some issues to be sure e. In order to prevent a recurrence of this type of incident, we have added more traffic routing capacity in order to create more capacity buffer when draining servers in this region.

We will provide more information by Discord confirmed the issue was related to the Google outage, while Snapchat’s support simply said it was “working with a partner on the fix. Multiple projects have been in progress to allow us to further scale our traffic routers, reducing the likelihood of cascading failures in the future. I talked to Google’s human-sounding AI on the phone: Your trust is important to us and we will continue to all we can to earn and keep that trust.


In response to this incident, we have increased our traffic routing capacity and adjusted our configuration to reduce the possibility of another appengien failure. Google Cloud Platform Blog. Check back here to view the current status of the services listed below.

When I get a phone bill I get itemized details on why the charges were made.

As designed, App Engine automatically redirected requests to other datacenters away from the overload – which reduced the error rate. PT, Google appengind it was “investigating a problem with Google Cloud Global Loadbalancers returning s,” referring to a message indicating server issues.

PT, Google confirmed its service had been fully restored, though the cause was still unclear. Being bootstrapped and in the early stages of monetization this had the potential of sending us into bankruptcy.

Google Cloud Status Dashboard

Subscribe to our monthly newsletter. We will also conduct a thorough internal investigation of this issue and make appropriate improvements to our systems to prevent or minimize any future recurrence. Learn more about what’s posted on the dashboard in this FAQ.

The issue was resolved for all users as ohtage 1: This was a disaster since we were getting a bill so large it nearly wiped our revenue. To simplify our initial launch and to scale properly we chose App Engine. We will provide another status update by A google rep wrote to me trying to arrange a call but nothing really happened due to scheduling conflicts and I never physically talked to a google rep in relation to the gold support. Get updates Get updates.

About today’s App Engine outage Friday, October 26, This causes overload in the remaining traffic routers, spreading to all App Engine datacenters. They list an opaque item within the line items and no information about the actual source or a way to debug this at least not back in There is no need to take any action to receive this credit.


Last week I saw this post which reminded me a lot of our experience with App Engine a few years ago. CNET’s best of PT Google said in another update that “the issue with Google App Engine should be resolved for some users and we expect a full resolution in the near future.

Why (and How) we Left App Engine After it Almost Destroyed Us

Our engineers have been working hard to analyze what went wrong and ensure incidents of this type will not recur. When you do something you need to honestly and methodologically examine your failures and see how you can avoid them in the future:. Google Cloud issues trip up Snapchat, Spotify and others Sign in to comment Be respectful, keep it ap;engine and stay on topic. However, from approximately 7: During this incident, no application data was lost and application behavior was restored without any manual intervention by developers.

App Engine creates new instances of manually-scaled applications by sending a startup request via the traffic routers to the server hosting the new instance. I will take some blame, mostly for picking app engine but not for this issue.